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Telecoms Services

Telecoms without the stress

Smarter business communication, wherever your team works.

Stay connected with reliable, flexible telecoms that work from desk phones, smartphones and Microsoft Teams.

Our fully supported telecoms services give your team clearer calls, greater flexibility and communication they can rely on.

✓ Fully supported
✓ Flexible working
✓ One point of contact
Business team using modern telecoms services
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Clearer communication Across every device
Your business stays connected In the office or on the move
1
One supplier Telecoms, IT and connectivity
2
Human support Speak to people who know your setup
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Flexible systems Work from desk phones, mobiles or Teams
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Built for business Reliable communication that can grow
Modern business telecoms

What are modern telecoms services?

Modern telecoms replace traditional phone systems with flexible, cloud-based services that work wherever your team does.

Instead of being tied to office desks and physical phone lines, your communication runs over the internet. This makes your phone system easier to manage, more cost-effective and much simpler to scale.

Whether your team prefers desk phones, mobile apps, desktop software or Microsoft Teams, modern telecoms help everyone stay connected through one reliable, joined-up system.

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Built around the way your business works Flexible communication across the office, at home and on the move.
What our clients say

Fast, friendly telecoms and connectivity that keep your business talking

We’re proud to support local businesses with clear advice, quick responses and proper human help.

GIA Foley & Co Accountants testimonial
★★★★★

“We'd be lost without them! The team are always helpful, responsive and explain things in a way we actually understand.”

Dominique Alter

GIA Foley & Co Accountants
Emmaus testimonial
★★★★★

“The onboarding and setup went very smoothly. JamCrackers made the whole process feel simple and well managed.”

Donna Louise

Emmaus
Future Homes Hub testimonial
★★★★★

“Highly responsive, supportive and quick to address any issues. A great team to have looking after our IT.”

Aleks Barcik

Future Homes Hub
Wenta testimonial
★★★★★

“Every time I go through our helpdesk, I receive the very best levels of service. The whole team are super friendly, helpful, knowledgeable and manage to resolve things swiftly.”

Sarah Robinson

Wenta
Quality Homes testimonial
★★★★★

“JamCrackers — we love working with this team. Their management of our IT is simply brilliant. Many thanks team. 5 stars, I'd give you 10 if I could!”

Julia White

Quality Homes
Quest Joinery testimonial
★★★★★

“JamCrackers are a breath of fresh air for us. The support you have provided is far superior to the service we have received in the past from several providers.”

Jeremy Theakston

Quest Joinery
GIA Foley & Co Accountants testimonial
★★★★★

“We'd be lost without them! The team are always helpful, responsive and explain things in a way we actually understand.”

Dominique Alter

GIA Foley & Co Accountants
Emmaus testimonial
★★★★★

“The onboarding and setup went very smoothly. JamCrackers made the whole process feel simple and well managed.”

Donna Louise

Emmaus
Future Homes Hub testimonial
★★★★★

“Highly responsive, supportive and quick to address any issues. A great team to have looking after our IT.”

Aleks Barcik

Future Homes Hub
Wenta testimonial
★★★★★

“Every time I go through our helpdesk, I receive the very best levels of service. The whole team are super friendly, helpful, knowledgeable and manage to resolve things swiftly.”

Sarah Robinson

Wenta
Quality Homes testimonial
★★★★★

“JamCrackers — we love working with this team. Their management of our IT is simply brilliant. Many thanks team. 5 stars, I'd give you 10 if I could!”

Julia White

Quality Homes
Quest Joinery testimonial
★★★★★

“JamCrackers are a breath of fresh air for us. The support you have provided is far superior to the service we have received in the past from several providers.”

Jeremy Theakston

Quest Joinery
Telecoms and connectivity

Everything your business needs to stay connected

From cloud phone systems and Microsoft Teams calling to fast, reliable business internet, we provide and support the complete communication setup.

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01

VoIP Phone Systems

A flexible cloud-based phone system that keeps your team connected in the office, at home and on the move.

  • Make and receive calls from suitable devices
  • Mobile and desktop applications
  • Call recording and reporting
  • Seamless transfers between team members
  • Flexible call routing and hunt groups
  • CRM integration and caller information
  • AI call answering services
All the features of an office phone system, without being tied to the office.
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03

Business Internet Connectivity

Your phone system is only as reliable as the connection behind it. We provide business internet services designed for speed, stability and dependable day-to-day working.

  • Fibre to the Premises, also known as FTTP
  • Dedicated leased line connections
  • Business broadband options
  • Fast upload and download speeds
  • Backup and failover connectivity
  • Support from one team when something goes wrong
  • Connectivity that can scale with your business
Fast, dependable connectivity for your calls, cloud systems and everyday business operations.
Not sure what your business needs?

We’ll help you choose the right phone system and internet connection

Tell us how your team works, what problems you are experiencing and what you need your telecoms to do. We will recommend a sensible solution without the technical waffle.

Contact us now One team for telecoms, connectivity and ongoing support.
Professional services team communicating with clients
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Never miss an important call Connect clients to the right person, wherever your team is working.
Built for professional services

Communication your clients can rely on

In professional services, a phone call is rarely just a phone call.

It could be a client update, a sensitive conversation, an urgent deadline or an important decision. These are conversations that cannot afford to be missed, delayed or misunderstood.

Modern telecoms make sure calls can be answered wherever your team is working, messages reach the right people quickly and your phone system works with the tools your business already uses.

01
Calls reach the right person

Intelligent call routing helps clients avoid unnecessary transfers, delays and unanswered phones.

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Your team can answer from anywhere

Staff can handle business calls from the office, at home or while travelling without sharing personal numbers.

03
Your service stays professional

Clients receive a consistent experience regardless of where your team happens to be working.

When communication is easier for your team, it becomes better for your clients too.
Ready to improve the way your business handles calls? Speak to our telecoms team about a phone system that works around your business.
Contact us now
The business benefits

Why your firm needs modern telecoms

A better phone system does more than improve call quality. It helps your team work more flexibly, keeps clients connected and gives your business a more professional service.

✓

Professional, reliable communication

Clear call quality and intelligent call handling help clients reach the right person without delays, unanswered calls or frustration.

⌂

Flexibility for hybrid teams

Your team can answer business calls from the office, at home or on the move without sharing personal mobile numbers.

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Easy to scale as you grow

Add new starters, departments and locations without installing complicated hardware or rebuilding your entire phone system.

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More predictable costs

Replace costly on-site equipment and confusing line charges with a simpler cloud-based service that scales with your needs.

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Business continuity built in

If your office is unavailable, calls can be redirected and answered remotely so your clients can still reach your business.

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Connect the tools you already use

Integrate your phone system with Microsoft Teams, mobile devices and CRM platforms to give your team better visibility.

Not sure which phone system would suit your business?

Let’s work out what would make your team’s day easier.

We will look at how your business currently handles calls, where the frustrations are and what a better setup could look like.

Book a telecoms consultation Friendly advice. No pressure and no technical waffle.
Why JamCrackers?

Telecoms looked after by people who understand your business

Plenty of telecoms providers can sell you a phone system. The real difference is what happens after it has been installed.

We take the time to understand how your team handles calls, how your clients contact you and where your current setup causes frustration. Then we build and support a solution that fits around your business.

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One team. One point of contact. No supplier ping-pong and no wondering who is responsible.
01

Everything under one roof

Your telecoms, IT support and connectivity can all be handled by one team that understands how everything fits together.

02

Human support, not a call centre

When you need help, you speak to real people who know your setup instead of being passed around departments or reading from scripts.

03

A setup built around your business

We recommend the right solution for the way your team works rather than forcing every business into the same package.

04

Proactive ongoing support

We help maintain, adjust and improve your phone system as your team, locations and communication needs change.

05

Reliable communication that grows with you

Add users, numbers and locations without replacing your entire system or creating unnecessary disruption.

Ready for a better phone system?

Let’s make your telecoms easier to use and easier to manage

Tell us what is not working with your current setup and we will help you understand the options without the technical waffle.

Talk to our telecoms team Friendly advice. No pressure and no hard sell.