• 01525 331060
Microsoft 365 Support

Microsoft 365 support for growing businesses that need it set up properly

Supporting businesses with 5 to 100 team members with Microsoft 365 setup, security, licences, backups and day-to-day support.

📧 Email & Outlook

Help with mailboxes, calendars, shared inboxes and email issues.

👥 Teams & Collaboration

Keeping Teams, SharePoint and OneDrive organised and easy to use.

🛡️ Security & Access

Helping protect accounts with MFA, access controls and safer sign-ins.

Talk to us about Microsoft 365
5–100

Team members supported

  • Microsoft 365 setup and support
  • Licence advice and management
  • Email, Teams, Copilot and SharePoint support
  • Security checks and user access control
  • Backup protection for Microsoft 365 data
Microsoft 365 Support

Microsoft 365 is brilliant… when it’s set up properly

Most businesses use Microsoft 365 every day, but many are not completely sure if it is secure, backed up, organised or being used properly.

Unused licences

Paying for accounts, features or licences your team does not need.

Messy Teams channels

Channels, chats and files all over the place with no clear structure.

SharePoint permissions

People having access to things they should not, or being locked out of what they need.

Weak sign-in security

Missing MFA, risky logins or accounts that are not properly protected.

No proper backup

Assuming Microsoft 365 data is fully backed up when it may not be.

Shared mailbox confusion

Mailboxes, permissions and responsibilities becoming unclear.

Copilot and AI used without proper controls

AI tools can surface data your users already have access to, so permissions, sharing settings and policies need to be reviewed before rolling them out.

Old users still active

Leavers, temporary accounts and old access can quietly become a security risk if nobody is checking them.

Microsoft 365 Explained

Not sure which Microsoft 365 plan is right for your business?

Microsoft 365 gives your business access to the tools your team uses every day, including Outlook, Teams, Word, Excel, SharePoint and OneDrive.

The tricky bit is knowing which licence is right, what security features you need, and how to make sure everything is set up properly from the start.

Business Basic For cloud-based email and online apps
Business Standard For desktop Office apps and collaboration
Business Premium For added security and device management
Ask us which plan you need
Watch the quick explainer A simple guide to choosing the right Microsoft 365 plan.
What our clients say

Fast, friendly IT support that businesses actually enjoy using

We’re proud to support local businesses with clear advice, quick responses and proper human help.

GIA Foley & Co Accountants testimonial
★★★★★

“We'd be lost without them! The team are always helpful, responsive and explain things in a way we actually understand.”

Dominique Alter

GIA Foley & Co Accountants
Emmaus testimonial
★★★★★

“The onboarding and setup went very smoothly. JamCrackers made the whole process feel simple and well managed.”

Donna Louise

Emmaus
Future Homes Hub testimonial
★★★★★

“Highly responsive, supportive and quick to address any issues. A great team to have looking after our IT.”

Aleks Barcik

Future Homes Hub
Wenta testimonial
★★★★★

“Every time I go through our helpdesk, I receive the very best levels of service. The whole team are super friendly, helpful, knowledgeable and manage to resolve things swiftly.”

Sarah Robinson

Wenta
Quality Homes testimonial
★★★★★

“JamCrackers — we love working with this team. Their management of our IT is simply brilliant. Many thanks team. 5 stars, I'd give you 10 if I could!”

Julia White

Quality Homes
Quest Joinery testimonial
★★★★★

“JamCrackers are a breath of fresh air for us. The support you have provided is far superior to the service we have received in the past from several providers.”

Jeremy Theakston

Quest Joinery
GIA Foley & Co Accountants testimonial
★★★★★

“We'd be lost without them! The team are always helpful, responsive and explain things in a way we actually understand.”

Dominique Alter

GIA Foley & Co Accountants
Emmaus testimonial
★★★★★

“The onboarding and setup went very smoothly. JamCrackers made the whole process feel simple and well managed.”

Donna Louise

Emmaus
Future Homes Hub testimonial
★★★★★

“Highly responsive, supportive and quick to address any issues. A great team to have looking after our IT.”

Aleks Barcik

Future Homes Hub
Wenta testimonial
★★★★★

“Every time I go through our helpdesk, I receive the very best levels of service. The whole team are super friendly, helpful, knowledgeable and manage to resolve things swiftly.”

Sarah Robinson

Wenta
Quality Homes testimonial
★★★★★

“JamCrackers — we love working with this team. Their management of our IT is simply brilliant. Many thanks team. 5 stars, I'd give you 10 if I could!”

Julia White

Quality Homes
Quest Joinery testimonial
★★★★★

“JamCrackers are a breath of fresh air for us. The support you have provided is far superior to the service we have received in the past from several providers.”

Jeremy Theakston

Quest Joinery
Quick estimate

Want to know what IT support could cost?

Use our pricing calculator to get a quick estimate based on your team size and the support your business needs.

Microsoft 365 Services

Whether you’re already using Microsoft 365 or need to move across, we can help

From day-to-day management to full Microsoft 365 migrations, we make sure your setup is secure, organised and working properly for your team.

⚙️

How we support your Microsoft 365 environment

We provide Microsoft 365 support as part of our fully managed IT service. This means we get to understand your business, your users and how Microsoft 365 fits into your day-to-day work.

  • Microsoft 365 setup and maintenance
  • User, mailbox and licence management
  • Security settings and access control
  • Ongoing support for Outlook, Teams, SharePoint and OneDrive
🚚

Need to migrate to Microsoft 365?

If you’re not already making the most of Microsoft 365, we can help you move across with less hassle and fewer headaches.

  • Planning your Microsoft 365 migration
  • Moving email, files and users safely
  • Reducing disruption for your team
  • Setting things up properly from day one

Not sure whether your current Microsoft 365 setup is right?

Book a quick chat
Why Microsoft 365?

Microsoft 365 helps your team work better, wherever they are

When it is set up properly, Microsoft 365 gives your business better communication, easier collaboration and stronger security.

💬

Better communication and collaboration

Give your team access to email, Teams, SharePoint and OneDrive, so they can work together from the office, home or on the move.

⚡

Enhanced productivity

Microsoft 365 brings together tools like Word, Excel, PowerPoint, Outlook, Planner and Teams to help your team get more done.

📈

Easier and quicker scalability

As your business grows, Microsoft 365 can grow with you. Add users, services and storage without needing extra servers in the office.

🛡️

Better security

Features like MFA, device management and advanced threat protection help protect your users, devices and business data.

Our promise

90-day money-back guarantee

We’re confident in the quality of our IT support, so we offer a no-fuss 90-day money-back guarantee on support fees.

If we’re not the right fit in the first 90 days, you’re not stuck. Simple as that.

Find out more
90 Days

Money-back guarantee

✓

No long wait to see if we’re right for you

✓

Designed to give you confidence when switching IT provider

✓

Fast, friendly support from a team that gets to know your business

Microsoft Partner logo ESET Logo Threat Down Microsoft Intune Logo Microsoft Azure logo M365 Cyber Essentials Certified Logo Cyber Essentials Certified Logo CE Plus
Office 365 New Logo

Get More out of Your Microsoft 365 Package

Download our free guide on how to get more out of your Microsoft 365 package.

Sending