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Managed IT Support

In Bedfordshire, London and the home counties

Managed IT Support is a Modern IT Solution

Managed IT Support from JamCrackers is the cost-effective, modern way of taking control of your IT infrastructure. It’s a way to have all the benefits of the front end of technology, whilst a dedicated team of professional IT engineers keep things running seamlessly in the background.

Managed IT Support Gives You Peace of Mind

We’ll take care of your software and hardware, from installation to management. We’ll ensure your IT security is proactive in protecting all your devices from viruses and malware, whether in or out of the office. And, by utilising state-of-the-art Cloud storage facilities, our team will make sure your data is always backed up.

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  • Award Winning IT Support
  • Average 15 min Response Time
  • Prompt Resolution of IT Issues
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When Should You Consider Managed IT Support?

There are many reasons now might be the right time to consider managed IT support for your business. But, to help make the decision easier, take a look at the video, then get in touch for your free no-pressure consultation with a managed IT support expert.

Why choose JamCrackers for Managed IT Support?

We put your business first

Our Managed IT Services are designed around the needs of your individual business. Whether you're looking for partial support or full support, we'll ensure you have the right IT for the job, including world-class cybersecurity from Malwarebytes and ESET, and enterprise level Cloud Services, such as Microsoft 365, Azure Virtual Desktop and Microsoft Intune.

We have over 10 years experience

Having been established for over a decade, we have wide experience in providing Managed IT Support to a whole range of businesses and organisations throughout Bedfordshire and across a variety of sectors, including construction, automotive, healthcare, hospitality, food services, education, finance, retail, and government.

We keep it jargon-free

We believe there's a time and place for jargon, but for most business owners across Central Beds and beyond, when integrating an IT system or service into their network, they simply want to know how to get the most out of it, and the benefits it'll bring to their business. That's why at JamCrackers, we keep things straightforward and leave the IT jargon in the IT department.

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What You Should Know About Managed IT Support

Managed IT Support is a comprehensive service designed to handle all aspects of an organization's information technology infrastructure. It provides businesses with access to a team of skilled professionals who take on the responsibility of managing, monitoring, and maintaining their IT systems, allowing them to focus on their core operations without the hassle of technical distractions.

At its core, Managed IT Support offers proactive monitoring and maintenance of IT systems, ensuring they operate smoothly and efficiently. This includes monitoring network performance, identifying and addressing potential issues before they escalate into major problems, and applying updates and patches to keep systems secure and up-to-date.

A Help Desk Service

Managed IT Support also includes help desk services, providing businesses with a single point of contact for all their IT-related questions and concerns. Whether it's troubleshooting software issues, assisting with hardware problems, or providing guidance on IT best practices, the help desk is staffed with knowledgeable professionals who are ready to assist users whenever they need help.

A Cyber Security Expert

Security is another critical aspect of Managed IT Support. With cyber threats becoming increasingly sophisticated, businesses need robust security measures in place to protect their sensitive data and systems. Managed IT Support includes proactive security measures such as firewalls, antivirus software, and regular security audits to detect and prevent potential threats before they can cause harm.

A Cost-Effective Solution

Overall, Managed IT Support offers businesses a cost-effective and efficient solution for managing their IT infrastructure. By outsourcing the management of their IT systems to a trusted partner, such as JamCrackers, businesses can improve their operational efficiency, reduce downtime, and focus on their core business activities, confident that their technology needs are in capable hands.

Find out more

To find out how Managed IT Support from JamCrackers supports businesses just like yours, contact us today to speak directly to a qualified IT engineer who'll be happy to help.

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All our IT support needs sorted! Joe and the team are excellent at solving our technical issues efficiently and quickly. As a business owner, it feels very reassuring to have the JamCrackers team at the end of the phone...
Pure Powder
Every time I go to through our helpdesk, I receive the very best levels of service. The whole team (but I often get Josh) are super friendly, helpful, knowledgeable and manage to resolve things swiftly. If the error is mine - let's face it, I'm no IT expert - the team are kind enough to fix and not laugh at my mistakes :) Today, I had an issue with 365 online, missing fonts and Josh patiently went through every option possible, including going to another helpdesk (who, in comparison were terrible!). I would not hesitate to recommend this company to anyone who values high quality service, Jamcrackers are simply outstanding.
Wenta
Great company and team. Very helpful with any issues that come up with immediate response Highly recommend!
Zap
Jam Crackers - we love working with this team - their management of our IT is simply brilliant. Many thanks team - 5 stars, I'd give you 10 if I could!
Quality Homes
We have used Jam Crackers for our IT support for many years and cannot fault their service. They are always fast and responsive to any IT issues we have. Highly recommended. Joe, Josh and the team are fantastic and always available when needed. Thank you team - 5 Stars!!
Clancy Accountancy
Whenever there is an issue, which is rarely, they sort it out straight away. I can’t praise the entire team enough. We have been with them for 6 years now and I would definitely recommend them. Sean Taylor
RST Engineering
Really fantastic service! Our company had been muddling along with an outdated phyisical hardrive backup system which when we actually needed it, turned out it hadnt been saving date properly for over a year. We turned to Jam Crackers to provide us with a simple, safe, ISO compliant & future-proof solution which they did very quickly and efficiently and their after-support has been invaluable and so quick. Cannot fault them.
Bray plastics
Jamcrackers team are a breath of fresh air for us and, the support you have provided to us is far superior to the service we have received in the past from several providers we have used. You have always achieved what we have asked even when we challenge you with tight timescales.
Quest Joinery

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