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IT Support and Services

In London and the home counties

A seamless IT environment

Managed IT Support from JamCrackers is the cost-effective, modern way of taking control of your IT infrastructure. It’s a way to have all the benefits of the front end of technology, whilst our dedicated team of offsite professional IT engineers keep things running seamlessly in the background.

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We'll take care of it all

We'll take care of your software and hardware, from installation to management. We'll ensure your IT security is proactive in protecting all your devices from malware and viruses, whether in or out of the office. Plus, by utilising state of the art cloud storage technology, we'll make sure your vital data is always backed up.

Only pay for what you use

To help you stay in control of your finances, your JamCrackers Managed IT Support package will be designed around your business model and budget, and, if throughout your time with us, things change, such as a fluctuation in employee numbers or devices, you're free to scale up or scale down as required.

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  • Award Winning IT Support
  • Average 15 min Response Time
  • Prompt Resolution of IT Issues
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Like to know more?

Contact us today to find out how JamCrackers Managed IT Support helps businesses and organisations just like yours gain the edge, by allowing employers and employees more time to focus on what they're good at.

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Remote IT Support

IT support when you need it

Powerful benefits

As a vital, and scalable element to many modern businesses across a variety of sectors, JamCrackers Remote IT Support is a tool that provides you with timely remote access to a fully-qualified and experienced IT engineer, bringing your business or organisation powerful benefits, such as:

  • Reduced downtime

  • Increased productivity

  • Improved staff morale

  • More confidence in your IT network for you and your team

IT Support Keyboard

A simple setup

To get you started with JamCrackers Remote IT Support, we'll simply ask you to download some widely used remote access software. Once downloaded, this software will create a secure connection to one or multiple devices across your network, allowing us to remotely solve a whole range of IT issues, including:

  • Updating security patches

  • Configuring antivirus and antimalware

  • Solving collaboration issues

  • Setting up and deploying vital software

IT Support Keyboard

You're in control.

When using JamCrackers as your remote IT support partner, you'll retain full control over access to your devices. This means, we'll only ever be able to login to work on your devices or across your network, once we have permission from you or a nominated administrator within your organisation.

IT Support Keyboard

Like to know more?

To find out more about all the benefits of using JamCrackers as your IT Remote Support partner, get in touch today to speak directly to one of our IT engineers, who'll be happy to go through your options.

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Free Business IT Audit
All our IT support needs sorted! Joe and the team are excellent at solving our technical issues efficiently and quickly. As a business owner, it feels very reassuring to have the JamCrackers team at the end of the phone...
Pure Powder
Every time I go to through our helpdesk, I receive the very best levels of service. The whole team (but I often get Josh) are super friendly, helpful, knowledgeable and manage to resolve things swiftly. If the error is mine - let's face it, I'm no IT expert - the team are kind enough to fix and not laugh at my mistakes :) Today, I had an issue with 365 online, missing fonts and Josh patiently went through every option possible, including going to another helpdesk (who, in comparison were terrible!). I would not hesitate to recommend this company to anyone who values high quality service, Jamcrackers are simply outstanding.
Wenta
Great company and team. Very helpful with any issues that come up with immediate response Highly recommend!
Zap
Jam Crackers - we love working with this team - their management of our IT is simply brilliant. Many thanks team - 5 stars, I'd give you 10 if I could!
Quality Homes
We have used Jam Crackers for our IT support for many years and cannot fault their service. They are always fast and responsive to any IT issues we have. Highly recommended. Joe, Josh and the team are fantastic and always available when needed. Thank you team - 5 Stars!!
Clancy Accountancy
Whenever there is an issue, which is rarely, they sort it out straight away. I can’t praise the entire team enough. We have been with them for 6 years now and I would definitely recommend them. Sean Taylor
RST Engineering
Really fantastic service! Our company had been muddling along with an outdated phyisical hardrive backup system which when we actually needed it, turned out it hadnt been saving date properly for over a year. We turned to Jam Crackers to provide us with a simple, safe, ISO compliant & future-proof solution which they did very quickly and efficiently and their after-support has been invaluable and so quick. Cannot fault them.
Bray plastics
Jamcrackers team are a breath of fresh air for us and, the support you have provided to us is far superior to the service we have received in the past from several providers we have used. You have always achieved what we have asked even when we challenge you with tight timescales.
Quest Joinery

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