Specialist IT Support for Charities & Non-Profit Organisations

Over 14 years’ experience supporting the sector and helping you maximise every penny.

Volunteers

Tech That Supports Your Mission, Not Just Your Systems

Expert IT support and cybersecurity for charities and non-profits across Beds, Bucks, Herts, London and beyond — helping you do more with less for over 14 years.

Average 15 Minute Resolution Time

Excellent 4.9 Star Google Rating

Award Winning Customer Service

Established in 2001 in The Netherlands and 2011 in the UK

90 Day Money Back Guarantee

Managed IT Support for Non-Profits and Charities

At JamCrackers, we’ve been proudly supporting non-profit organisations for over 14 years — helping charities, CICs, and community groups across Leighton Buzzard, Bedfordshire, Buckinghamshire, Hertfordshire, and London get the most from their IT while keeping costs down.

We understand the challenges that come with running a non-profit. Limited budgets. A reliance on grants and donations. Staff and volunteers using shared devices. It all adds up — and IT can often feel like a barrier rather than a benefit.

That’s where we come in.

GIA
We have been using Jam Crackers for years and have found the team to be extremely helpful as well as friendly. We'd be lost without them!
Dominique Alter (GIA Foley & Co Accountants)
Emmaus
We have had a great start to our IT support provision with Jam Crackers. The onboarding and set up went very smoothly and they have already made improvements in our ways of working to make us more secure and efficient. The staff team are very knowledgeable, kind and patient too, I would definitely recommend Jam Crackers if you are looking for a new IT support provider.
Donna Louise (Emmaus)
Future Homes Hub
Jam Crackers provide an outstanding service to our company. They are highly responsive, supportive, and quick to address any issues with excellent technical support. Their communication is professional and efficient, making every interaction smooth and pleasant. As a Future Homes Hub, we highly recommend Jam Crackers to other businesses. They are always available by phone and can resolve IT issues promptly. Congratulations to Jam Crackers for being exceptional service providers!
Aleks Barcik (Future Homes Hub)
Wenta Logo
Every time I go to through our helpdesk, I receive the very best levels of service. The whole team (but I often get Josh) are super friendly, helpful, knowledgeable and manage to resolve things swiftly. If the error is mine - let's face it, I'm no IT expert - the team are kind enough to fix and not laugh at my mistakes :) Today, I had an issue with 365 online, missing fonts and Josh patiently went through every option possible, including going to another helpdesk (who, in comparison were terrible!). I would not hesitate to recommend this company to anyone who values high quality service, Jamcrackers are simply outstanding. Sarah Robinson (Wenta)
Sarah Robinson (Wenta)
Zap Carbon
Great company and team. Very helpful with any issues that come up with immediate response Highly recommend!
Zap
Wilkinsons
Jam Crackers - we love working with this team - their management of our IT is simply brilliant. Many thanks team - 5 stars, I'd give you 10 if I could!
Julia White (Quality Homes)
Bray Plastics
Really fantastic service! Our company had been muddling along with an outdated phyisical hardrive backup system which when we actually needed it, turned out it hadnt been saving date properly for over a year. We turned to Jam Crackers to provide us with a simple, safe, ISO compliant & future-proof solution which they did very quickly and efficiently and their after-support has been invaluable and so quick. Cannot fault them.
Bray plastics
Quest Joinery
Jamcrackers team are a breath of fresh air for us and, the support you have provided to us is far superior to the service we have received in the past from several providers we have used. You have always achieved what we have asked even when we challenge you with tight timescales.
Jeremy Theakston (Quest Joinery)

How We Help Non-Profits Like Yours

Strategic, Cost-Effective IT Support

We deliver proactive managed IT support tailored to the needs of charities — ensuring your systems run smoothly without blowing the budget.

Access to Discounted Licences & Funding

With deep knowledge of Microsoft’s non-profit licensing and other vendor discount schemes (like Google, Vade, and more), we’ll help you access the tools you need at heavily reduced rates — and make sure you’re not paying for things you don’t need.

Cyber Security You Can Rely On

We’ll help you stay protected from phishing, ransomware, and data breaches — with easy-to-use, affordable solutions that don’t get in the way of the work you do.

Support for Hybrid Teams & Volunteers

Whether your team’s working from an office, at home, or in the community, we make sure everyone has secure, reliable access to the systems they need.

Get a Quote

Why Non-Profits Trust JamCrackers

  • Over 14 years’ experience supporting charities and CICs

  • Experts in Microsoft 365 Non-profit licensing and vendor discounts

  • Based in Leighton Buzzard, supporting clients across Beds, Bucks, Herts and London

  • Transparent pricing with no surprise costs

  • Rapid response times — average 15 minutes to resolve issues

Three people working at computers in an office with orange walls. The focus is on a man in the foreground, wearing a black shirt.

Contact us for a Quote

Enter your details in the contact form and one of the team will get back to you to arrange a call to go over your IT needs. Alternatively to get an Instant estimate for your IT support visit our Pricing Page

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Helping You Focus on Your Mission — Not Your IT

We understand how important your work is. That’s why we handle your IT with care, urgency, and respect — so you can stay focused on what really matters: helping people.

Threat Down M365 CE Plus