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Why Does My Business Need Microsoft 365?

22nd March 2024
When it comes to business technology, staying ahead is crucial for the success of your business, and few can deny, Microsoft 365 has emerged as a powerhouse, offering a comprehensive suite of tools designed to streamline operations, enhance collaboration, and boost productivity. If however, you haven’t integrated Microsoft 365 into your business IT network, and you’ve been weighing up the pros and cons of the investment, this short article should help. In the article, we go into detail about the benefits of Microsoft 365, and why you should outsource your Microsoft 365 support to an independent IT support company.

The Benefits of Microsoft 365

Integrated Productivity Tools

Microsoft 365 brings together a suite of applications that cover all aspects of business productivity. Word, Excel, PowerPoint, Outlook, and Teams are just a few of the tools seamlessly integrated into the platform. This integration ensures that your team has access to a centralized hub for communication, document creation, data analysis, and collaboration, creating a more efficient workflow.

Cloud-Based Collaboration

One of the standout features of Microsoft 365 is its cloud-based nature. With files and applications hosted on the cloud, employees can access their work from anywhere with an internet connection. This flexibility not only promotes remote work but also enhances collaboration, as team members can co-author documents in real-time and share information effortlessly.

Enhanced Security Measures

In the age of digital threats, securing sensitive business information is paramount. Microsoft 365 incorporates robust security features such as data loss prevention, threat intelligence, and identity management. With constant updates and patches, the platform provides a secure environment for your business data, protecting against evolving cyber threats.

Business IT Service Integration

Microsoft 365 seamlessly integrates with various business IT services, providing a unified solution for your organization's technology needs. From email hosting to file storage and communication tools, the platform eliminates the need for disparate systems and simplifies IT management. This integration not only enhances efficiency but also reduces the complexity of managing multiple solutions.

Automatic Updates and Scalability

Microsoft 365 is a subscription-based service, meaning that your business always has access to the latest features and security updates without the hassle of manual installations. Additionally, the platform is scalable, allowing your organization to adapt as it grows. This flexibility ensures that Microsoft 365 evolves with your business, accommodating changing needs and demands.

Why should you outsource your Microsoft 365 support?

Outsourcing support for your Microsoft 365 business environment to an independent IT support company can offer numerous advantages, providing a strategic approach to managing your IT infrastructure. Here are a few good reasons why outsourcing Microsoft 365 support makes sense for businesses:

Expertise and Specialization

Independent IT support companies often specialize in various technologies, including Microsoft 365. Their teams are composed of experts who possess in-depth knowledge and experience in managing and troubleshooting issues specific to Microsoft's suite of applications. This specialization ensures that your Microsoft 365 environment is in the hands of professionals who understand the intricacies of the platform.

Cost Efficiency

Outsourcing Microsoft 365 support can be a cost-effective solution for businesses. Hiring and training an in-house IT team can incur significant expenses, including salaries, benefits, and ongoing training. Outsourcing allows you to access a dedicated team of specialists without the overhead costs associated with maintaining an internal IT department.

Focus on Core Competencies

By outsourcing Microsoft 365 support, your internal team can concentrate on core business activities rather than spending valuable time and resources on IT troubleshooting. This shift in focus enhances overall productivity and allows your employees to contribute more effectively to the strategic goals of the organization.


As your business grows, so does the complexity of your IT environment. Independent IT support companies are equipped to scale their services according to your evolving needs. Whether you are expanding your user base, integrating new applications, or adapting to technological advancements, outsourcing Microsoft 365 support provides the flexibility to accommodate these changes seamlessly.

Proactive Maintenance and Updates

Outsourcing Microsoft 365 support means that your environment will benefit from proactive maintenance and regular updates. IT support companies stay abreast of the latest developments, security patches, and updates from Microsoft. This proactive approach helps prevent potential issues, enhances system performance, and ensures that your business environment is always up-to-date.

Risk Mitigation

Cybersecurity threats and data breaches are significant concerns for businesses. Independent IT support companies are well-versed in implementing security measures to mitigate these risks. They can assist in maintaining a secure Microsoft 365 environment, implementing best practices, and responding quickly to emerging threats, ultimately safeguarding your business data and operations.

Customized Support Plans

Independent IT support companies often offer customized support plans tailored to the specific needs of your business. This flexibility allows you to choose the level of support that aligns with your budget and requirements, ensuring that you receive value for your investment.

Business IT Support Bedford

If you run a business in Bedford and looking for a business IT support partner, contact JamCrackers. Based just a short drive from Bedford town centre, JamCrackers provides all the IT support your business needs, including Cyber Security Services, 365 Support, Cloud IT Services and more.