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Thinking of Changing Your IT Support Company? Here’s How to Choose the Right One

5th October 2026

Changing IT support companies probably isn’t high on any business owner’s list of things they’d like to spend their time doing. Even when you’re unhappy with your current provider, it can seem easier ...
Man in a meeting room, looking at a laptop with an alert symbol. A presenter discusses cybersecurity with a diagram on a screen in the background.

What’s the Point of Cyber Awareness Training for SMEs?

28th September 2026

Cyber criminals don’t always need to “hack” their way into your business. Sometimes, they just need somebody to click a link, open an attachment or enter their Microsoft 365 password into a convincing...
A man at a laptop looks concerned, surrounded by digital icons of AI assistance on one side and cybersecurity threats on the other.

Why AI Is Making DIY IT Dangerous

21st September 2026

AI is making business technology smarter, faster and easier to use. But is it also making your IT more difficult to manage? For small businesses still relying on a DIY approach to IT, the answer coul...
People in a meeting room having a discussion with a video conference screen in the background displaying four remote participants.

How Microsoft 365 Copilot Could Change the Way You Run Meetings

14th September 2026

Meetings are an essential part of business, but they can also take up a surprising amount of time. And it’s not just the meeting itself. There’s the preparation, note-taking, follow-up emails, action ...
Cyber Essentials logo with a checkmark on a blurred laptop screen background showing digital security icons.

5 Reasons Your Business Should Be Cyber Essentials Certified

7th September 2026

Cyber security can sometimes feel like one of those things businesses know they should be doing more about, but aren’t always sure where to start. There are firewalls, updates, passwords, antivirus, u...
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Why Does IT Keep Telling Me to Restart My Computer?

31st August 2026

“Have you tried turning it off and on again?” It’s probably the most famous IT support question of all time. And yes, we know how it sounds when you’ve called your IT company with what seems like a c...
A person working on a computer displaying a network diagram in a dimly lit office, with another person working at a desk in the background.

Is Your Business at Risk of an Insider Attack?

24th August 2026

When we talk about cybercrime, it’s easy to picture someone sitting thousands of miles away trying to hack their way into your business. But what if the threat is already on the inside? That doesn’t n...
A wooden desk with a laptop, phone, notebook, pen, coffee mug, and potted plant, overlooking a beach view with palm trees and a suitcase with a hat.

Heading Away This Summer? Don’t Leave Your Business IT to Chance

17th August 2026

Summer holidays should be about switching off, getting away from the office and spending some time thinking about anything other than work. But when you run a business, that isn’t always quite so eas...
Smart glasses on a table with digital icons overlayed, representing concepts like video capture, AI analysis, and security.

Are Smart Glasses the Next Cyber Security Risk for Your Business?

10th August 2026

Cyber security threats don’t always arrive in an email or sneak through an unpatched piece of software. Increasingly, businesses also need to think about the technology that can simply walk through th...
A group of people in an office having a cheerful discussion at a table, while a person in a hoodie works on a laptop in the foreground.

5 Warning Signs Your Business IT Network Could Have Been Hacked

5th August 2026

Most cyber attacks don't begin with flashing warning messages or frightening ransomware screens. In fact, many cyber criminals prefer to stay hidden for as long as possible. And while they're going t...
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If Everything's in the Cloud, Why Does Your Computer Still Need More RAM?

27th July 2026

Cloud computing has changed the way businesses work. We can access files from almost anywhere, collaborate in real time and use powerful business software without relying on servers sitting in the off...
Hands encircle paper-cut people with a shield and lock symbol on a wooden table, signifying cybersecurity and protection.

Are Charities an Easy Target for Cyber Criminals?

16th July 2026

As charities embrace online fundraising, cloud technology and digital service delivery, they've become an increasingly attractive target for cyber criminals. While they may not face more attacks than ...
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Your Psychology Might Be Making Your Business an Easier Target for Cyber Criminals

13th July 2026

If you think cyber criminals only exploit weaknesses in technology, think again. Some of the biggest cyber security risks begin much earlier, with the way we think. In this article, we'll look at wh...
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The Cyber Security Penalty Shootout Every Accountant Wants to Win

6th July 2026

England beating Mexico was brilliant. Stressful, obviously. Because apparently we're not allowed to enjoy football without first going through several stages of emotional damage. But they got throug...
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Which of These Cyber Security Myths Do You Secretly Still Believe?

29th June 2026

We all believe things we probably shouldn't. That chocolate is healthy because it's "dark". That we'll definitely start going to the gym next Monday. That we'll only watch one more episode before bed...
Hacker in a hoodie behind a laptop, with digital brain and lock symbol on a screen, representing cybersecurity and data protection.

How AI Is Reshaping Cybersecurity for SMEs

22nd June 2026

Artificial intelligence is transforming the way businesses operate, helping teams work more efficiently, automate tasks and improve productivity. But AI isn't only benefiting organisations – cyber cri...
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The Police Have a Bigger Role In Preventing Cybercrime Than You Might Think

15th June 2026

When people think about cyber crime, they often picture shadowy criminals operating from distant countries, targeting large corporations with sophisticated attacks. Likewise, when they think about the...
A digital padlock glows amid data streams, symbolizing cybersecurity and data protection in a futuristic blue-toned virtual space.

12 Simple Ways to Improve Your Business Cyber Security in 2026

8th June 2026

Cyber security is no longer something that only concerns large enterprises with dedicated IT departments and multi-million-pound budgets. In 2026, businesses of all sizes are being targeted by cyber c...
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How to Use AI Safely in Professional Services (And Why You Can't Afford Not To)

1st June 2026

Artificial intelligence is everywhere at the moment. Depending on who you listen to, it's either the greatest productivity tool ever created or the beginning of the end for humanity. The truth, as us...
A cork noticeboard displaying a pinned lined note with two options: “Proactive” and “Reactive.” The “Proactive” option is ticked with a red check mark, while “Reactive” is crossed out. The JamCrackers logo and slogan “Making IT happen” appear in the bottom right corner.

Why Professional Service Firms Need a Proactive IT Support Provider

25th May 2026

For many professional service firms, IT support only becomes visible when something goes wrong. Emails stop working, systems slow down, files become inaccessible or staff suddenly can’t log in five mi...
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“Can You Fix My Printer?” And Other Things People Think IT Support Does

11th May 2026

If you work in IT, you quickly become “the tech person” for absolutely everything. Printer jam? IT. Wi-Fi acting up? IT. Someone’s accidentally deleted half a spreadsheet? Definitely IT. And every now...
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Accountants should think twice before clicking “Accept All Cookies”

5th May 2026

It’s a familiar scenario. You’re working through a busy day, juggling deadlines, replying to client emails, and trying to keep things moving… and up pops another cookie banner. “Accept all.” Click. ...
Two professionals with glasses discuss something on a tablet outdoors; one holds a coffee cup, and they're standing in front of a modern building.

How Microsoft 365 Helps Deaf Professionals Thrive in Professional Services

28th April 2026

Professional services firms rely heavily on communication. Quick conversations, fast decisions, constant collaboration. It works… until you realise how much depends on people being able to hear, proce...
Two hands holding a pink paper ribbon, symbolizing breast cancer awareness, against a dark background.

Why Outsourcing IT Support Makes Sense for Non-Profit Organisations

20th April 2026

Non-profit organisations depend on technology for almost everything now. It helps them manage donor data, communicate with supporters, deliver services, enable hybrid working, and keep sensitive info...